Support

Something not working, or an idea? Write to support@clipling.app. Tell us your iPhone model and, if it's about a video, its link. We answer in English or Turkish.

Questions

How do I cancel my subscription?

In Clipling: Settings, then Manage Subscription. Or on your iPhone: Settings, your name, Subscriptions, Clipling. Cancel at least a day before it renews; Pro stays on until the end of the period you paid for.

The free week: will I be charged?

Only if you keep it. A day before the free week ends, Clipling shows a note with the price. Cancel before then and nothing is charged.

I bought Pro but don't see it

Settings, then Purchases, then Restore Purchases. Use the same Apple Account you bought it with.

How does the Family plan work?

The Family plan gives Pro to up to six people in your Apple Family Sharing group. They get it automatically on their own iPhones; Settings shows "Shared by your family".

How do I get a refund?

Purchases go through Apple, so refunds do too: reportaproblem.apple.com.

Which languages does it support?

Subtitles, meanings and answers in 35 languages, including Arabic, Persian, Turkish, Spanish, Japanese and Chinese. The app's screens are in English and Turkish.

Do I need an account? Where are my words?

No account. Your words, sentences and progress stay on your iPhone. Deleting the app deletes them. See the Privacy Policy.

A video has no subtitles

Clipling uses the subtitles a video already has on YouTube. When a video has none, it tells you within a few seconds; try another video from the same channel.